DKHON JO

Delivery Policy

This page explains DKHON JO's Delivery Policy.

Last updated: August 2026

Delivery Coverage

DKHON currently delivers across Jordan. If you are unsure whether we deliver to your area, please contact us before placing your order.

Expected Delivery Time

Orders are typically processed and delivered within 1-2 business days after confirmation, though delivery times may vary slightly depending on your location.

Delivery Fee

A standard delivery fee applies to orders within Jordan. The current fee is confirmed with you when your order is confirmed.

Free Delivery

Free delivery is available when the product subtotal exceeds 35 JOD after discounts and before delivery fees.

Address and Phone Accuracy

Please make sure your delivery address and phone number are complete and accurate. DKHON is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

Customer Availability

Please make sure someone is available to receive the order at the address and time arranged with our team or the delivery courier.

Delays and Holidays

Delivery times may be longer than usual during public holidays, severe weather, or other circumstances outside our control. We will let you know if we expect any significant delay.

Failed Delivery Attempts

If a delivery attempt is unsuccessful because no one was available to receive the order, we will contact you to arrange another attempt. Repeated failed attempts may result in additional delivery charges or order cancellation.

Order Confirmation

Every order is confirmed with you by phone or WhatsApp before it is dispatched for delivery, so you always know exactly what to expect and when.

Contact Us

For any delivery-related question, please reach out via WhatsApp, phone, or our Contact page.