Last updated: August 2026
Payment Methods
DKHON offers two payment methods for normal orders: Cash on Delivery, and CliQ bank transfer. Gift orders must be paid in advance by CliQ — Cash on Delivery is never available for a gift order, so the recipient is never asked to pay anything on delivery.
Cash on Delivery
Available for normal (non-gift) orders only. You pay the delivery courier in cash when your order arrives.
CliQ Manual Transfer
When you choose CliQ, we show you our CliQ alias, the exact amount to transfer, and a unique payment reference to include with your transfer. After you send the transfer, you tell us the sender name and the transaction reference so our team can match it to your order.
Manual Verification
Every CliQ payment is checked by a member of our team before it is confirmed. Submitting a transfer reference, uploading a receipt, or reaching an order-confirmation screen does not by itself mean your payment has been confirmed — your order remains in a "payment awaiting verification" state until we have actually reviewed the transfer.
Receipts Are Not Automatic Proof of Payment
A receipt you attach to your CliQ transfer is evidence to help us verify your payment faster — it is not, by itself, proof that the payment has gone through. We still confirm every transfer against our own bank records before marking an order as paid.
Incorrect Transfer References
Please double-check the amount and payment reference before sending your CliQ transfer. If the reference is missing, incorrect, or does not match any order, verification may be delayed while we contact you to confirm the details.
Rejected or Expired Payments
If we are unable to verify a CliQ transfer against the details submitted, the payment is marked as rejected and we will contact you by email or WhatsApp to help resolve it. A CliQ payment reference is only valid for a limited time; if it expires before you complete the transfer, please return to checkout to generate a new one.
Refunds
If a paid order needs to be refunded — for example, if an item can no longer be fulfilled — we arrange the refund directly with you by phone or WhatsApp, using the same transfer method the payment was originally received through wherever possible.
We Never Store Card Details
DKHON does not collect or store credit or debit card numbers, CVV codes, or online banking passwords anywhere in our systems. We will never ask you for this information by phone, WhatsApp, or email.
Online Card/Wallet Payment
An online card or digital wallet payment option is not yet available. This page will be updated, and the option will only appear at checkout, once a licensed payment provider has been officially configured.
Contact Us
If you have any question about a payment or a CliQ transfer, please contact us via WhatsApp, phone, or our Contact page.